Account Manager (Mekari Expense) - Drive SMB Growth & Renewals

Join Mid Solutions Nusantara as an Account Manager for Mekari Expense and play a pivotal role in driving the success of our cutting-edge spend management solution. In this dynamic position, you will be responsible for nurturing and expanding relationships with our clients in Jakarta Raya, helping them maximize the benefits of our platform.

As an Account Manager, you will work closely with our sales and product teams to ensure our clients are fully equipped to manage their expenses efficiently. You will be the primary point of contact for your assigned clients, providing exceptional service and support to drive growth and renewals.

📋 Tanggung Jawab Pekerjaan

• Build and maintain strong relationships with clients in Jakarta Raya to ensure their satisfaction and loyalty.
• Drive growth and renewals by identifying opportunities and proposing tailored solutions to meet client needs.
• Collaborate with the sales and product teams to ensure clients are fully utilizing the Mekari Expense platform.
• Provide exceptional customer service and support to address client inquiries and concerns.
• Monitor client usage and provide insights to optimize the spend management solution.
• Conduct regular client meetings to discuss progress, gather feedback, and identify improvement areas.
• Stay updated with industry trends and best practices to enhance client experience.
• Achieve and exceed sales targets to contribute to the company's overall growth.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 3 years of experience in account management, sales, or a related field.
• Proven track record of driving growth and renewals in a similar role.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Proficiency in using CRM tools like Salesforce or HubSpot.
• Familiarity with spend management solutions and industry best practices.
• Ability to work independently and as part of a team in a fast-paced environment.

🛠️ Keahlian

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