Front Office Staff - Premium Surf Camp in Uluwatu, Bali

Join Indonesia Surfaris, a dynamic and fast-growing surf camp nestled in the heart of Uluwatu, Bali, as a Front Office Staff member. This is your chance to be part of an exciting hospitality team that delivers exceptional guest experiences in one of Bali's most sought-after surf destinations. As a Front Office Staff, you'll be the first point of contact for our guests, ensuring their stay is seamless and memorable.

Our camp is renowned for its premium facilities, including state-of-the-art surfboards, luxurious accommodation, and a vibrant social scene. You'll be working in a vibrant, energetic environment where every day brings new challenges and opportunities to grow. With a strong focus on customer service and a commitment to excellence, Indonesia Surfaris is the perfect place to launch your hospitality career.

📋 Tanggung Jawab Pekerjaan

• Greet and welcome guests upon arrival, ensuring a warm and friendly reception.
• Assist with check-in and check-out processes, including managing guest reservations and room allocations.
• Handle guest inquiries and provide information about camp facilities, activities, and local attractions.
• Coordinate with other departments to ensure smooth guest experiences, such as arranging transportation, tours, and special requests.
• Maintain accurate records of guest information and transactions using our in-house management system.
• Promote our camp's services and facilities to guests, highlighting our unique offerings.
• Assist in organizing and participating in camp events and social activities.
• Ensure the camp's front office area is clean, organized, and welcoming at all times.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a front office or hospitality role, preferably in a surf camp or similar environment.
• Excellent communication skills, both verbal and written, in English and Indonesian.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Familiarity with basic computer software, including Microsoft Office and guest management systems.
• Customer service orientation with a passion for delivering exceptional guest experiences.
• Ability to work in a fast-paced, dynamic environment with a positive attitude.
• Physical fitness and the ability to work outdoors and in various weather conditions.
• Willingness to learn and adapt to new challenges and opportunities.

🛠️ Keahlian

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